When you need pediatric care after office hours
A pediatric provider from our practice is “on-call” 24 hours per day, every day of the year. We ask that you try your best to call during office hours for any questions or problems which are not urgent in nature. During office hours, it is our policy to offer a same-day appointment to all sick children.
When you call after hours, the pediatrician or pediatric nurse will be paged and should call you back (usually within 30 minutes) — you will be asked questions designed to assess how urgent the problem is. You may then be given advice on how to handle the situation, and asked to bring your child in on our next business day. If it seems like something that shouldn’t wait that long you might be referred to the ER at Lawrence General Hospital. On weekends and holidays, please try to call early in the morning as we usually do come in to see sick children in the morning on these days.
This practice is affiliated with Lawrence General Hospital – our patients should always go there for any emergency. This will not only ensure specialized pediatric care, but also will guarantee that we will get contacted, that the illness will be managed by our team in a way consistent with our medical approach and philosophies, and that we will become involved just as soon as we become available.
Genuine emergencies are difficult to define but tend to fall into the categories of problems with breathing, bleeding, or consciousness. In a real emergency, life or limb hangs in the balance and every second counts! Fortunately, such situations are rare in childhood.
In a true emergency you should always call 911 (or your local fire department or ambulance) and be taken immediately to the NEAREST emergency room. After the situation has been stabilized by the emergency room, however, pediatricians and pediatric subspecialists are the best qualified to provide definitive diagnosis and further treatment for your child.